Helping MNOs Detect Telecom Subscription Fraud and Account Takeovers.

In today’s mobile-first world, telecom operators are increasingly relying on artificial intelligence (AI) to detect and prevent fraud. AI biometrics is a particularly effective tool for identifying fraudulent activity, such as subscription fraud and account takeovers. By analyzing patterns in call behaviour and other data points, AI can quickly flag suspicious activity and help operators take action to prevent loss. In addition, AI biometrics can also help operators improve customer service by identifying legitimate callers and routing them to the appropriate agent. As mobile networks continue to evolve, AI biometrics will play an increasingly important role in protecting against fraud and improving the customer experience. Telecom subscription fraud and account takeovers are among the most common type of fraud attempted against mobile network operators (MNOs). In many cases, criminals will use stolen identities to sign up for a new service or port an existing number to a new carrier in order to avoid detection. This can lead to massive billings for the MNO as well as financial losses for the customer whose identity was stolen.

AI biometrics is helping MNOs detect and prevent this type of fraud by verifying the identity of customers during sign-up and activation processes. By using AI to compare customer photos and other information with data from government ID databases, MNOs can quickly identify fraudulent accounts and stop them before they cause any damage. This not only protects MNOs from financial losses but also helps to prevent customers from becoming victims of identity theft.

AI biometrics is also being used by MNOs to detect and prevent SIM swap fraud. This type of fraud occurs when a criminal obtains a customer’s SIM card and uses it to activate service on a new device. This can allow the criminals to gain access to the victim’s account and use it to make calls, send text messages, and rack up charges. AI biometrics is helping MNOs detect SIM swap fraud by comparing the customer’s photo with the photo on the government ID database. If there is a mismatch, the MNO can take action to prevent the fraud from occurring.

AI biometrics is helping MNOs to protect their customers from fraud and to improve the customer experience. By using AI to verify customer identities, MNOs can ensure that only legitimate customers are able to sign up for service and avoid costly fraud attempts. This not only helps to keep MNOs safe from financial losses but also helps to protect customers from becoming victims of identity theft. In addition, by using AI to detect and prevent SIM swap fraud, MNOs can help to keep their customers’ accounts safe and secure.

Conclusion

In conclusion, AI biometrics is helping MNOs to detect and prevent fraud, improve customer service, and keep their customers’ accounts safe. As mobile networks continue to evolve, AI biometrics will play an increasingly important role in protecting against fraud and improving the customer experience. This technology can help your business protect itself from fraudulent activity.

Have you considered using AI biometrics to protect your company?