What Information Do We Collect?
When you visit the site you may provide the Publisher with two types of information: (a) personal information you knowingly choose to disclose that is collected on an individual basis, and (b) Site use information collected on an aggregate basis as you and other Users browse the Site.
1. Personal Information You Choose to Provide
You will provide the Publisher with your name, email address, and password when you register to be a User of the Site. You may also provide additional comments on how you see the Site servicing your needs and interests. If you choose to correspond with the Publisher through email, the Publisher may retain the content of your email messages together with your email address and the Publisher’s responses to you. When you make a purchase from the Site you will be required to provide the Publisher with your shipping and billing addresses as well as your credit card number and expiration date.
2. Web Site Use Information
Similar to other commercial web sites, the Site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and server logs to collect information about how the Site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Site, and the websites visited just before and just after the Site. The Publishers, its advertisers, advertisement serving companies, and Affiliated Parties may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions Users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, the Publisher uses personal information for purposes of administering and expanding its business activities, providing customer service, and making available other products and services to its customers and prospective customers. Occasionally, the Publisher may also use the information it collects to notify you about important changes to the Site and new services and special offers the Publisher thinks you will find valuable. You may notify the Publisher at any time if you do not wish to receive these offers by emailing us at firstname.lastname@example.org
In order to provide quality products, the Publisher’s employees, and third-party service providers fulfilling your order or providing Customer Support to you may view your Content and Materials.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
Sharing Information with Third Parties
The Publisher may enter into alliances, partnerships, or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number, and email for the purpose of providing you information regarding products and services that the Publisher thinks will be of interest to you. In connection with alliances, partnerships, or arrangements, the Publisher may also provide certain information to third parties if it has determined in its sole discretion that the information will be used in a responsible manner by a responsible third party. For example, some of the Publisher’s partners operate stores or provide services on the Site, while other power offerings developed by the Publisher for your use. The Publisher also uses third parties to facilitate its business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, the Publisher’s partners and other third parties may have access to your personal information for use in connection with business activities. As the Publisher develops its business, it may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. The Publisher may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
Data Security & Retention
The security of your Personal Information is important to us. Gnani strives to ensure the security of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction. For this purpose, Gnani adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Gnani stores your Personal Information. Gnani shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of your Information. Provided that your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and you hereby waive and release all Gnani entities from any claim of damages under contract or under tort. Gnani may share your Information with third parties under a confidentiality agreement which, inter-alia, provides for that such third parties not disclosing the Information further unless such disclosure is for the purpose. However, Gnani is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. Gnani is not liable for any loss or injury caused to you as a result of you providing your Personal Information to a third party (including any third party websites, even if links to such third-party websites are provided on the Website). Notwithstanding anything contained in this Policy or elsewhere, Gnani shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Gnani and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to the computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond the reasonable control of Gnani), power or electricity failure or unavailability of adequate power or electricity. While Gnani will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about you and prevent unauthorized access, you acknowledge that the internet or computer networks are not fully secure and that we cannot provide any absolute assurance regarding the security of your Personal Information. you agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
Notice of New Services and Changes
Occasionally, the Publisher may also use the information collected to notify you about important changes to the Site, new services, and special offers the Publisher thinks you will find valuable. As a User, you will be given the opportunity to notify the Publisher of your desire not to receive these offers by sending the Publisher an email request at email@example.com
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, you are requested not to send private information to the Publisher by email. Some of the information you may enter on the Site may be transmitted securely via Secure Sockets Layer SSL, 128-bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
How Can You Access and Correct Your Information?
You can update your account information and change your password from the ‘My Account’ page. If you have forgotten your password, you can set a new one by clicking on the ‘Forgot Password’ link on the Site’s sign-in page.
The Publisher may disclose your personal information if required to do so by law or if the Publisher believes that such action is necessary to (a) conform to the law or comply with legal process served on the Publisher or its Affiliated Parties; (b) protect and defend the Publisher’s rights and property, the Site, the users of the Site, and/or its Affiliated Parties; or (c) act under circumstances to protect the safety of users of the Site, the Publisher, or third parties.
What About Other Websites Linked to Our Website?
Mechanism to withdraw consent
If you wish to cancel your account or request that we no longer use your personal information to provide you the Service, you may delete your account by sending a request to firstname.lastname@example.org. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files any information that you have in common with other users. While retention requirements can vary by country, we generally apply the retention periods noted below. Please contact us if you have any questions about our retention periods.
Any grievances relating to the use or handling of your sensitive personal data or other information may be brought to our notice by writing to us through the Grievance Redressal Link on our website or submitting a request at email@example.com. The customer can record their grievances / provide their feedback in writing or verbally. The customer can approach Gnani Innovations to register a complaint through any of our service touchpoints given hereunder and expect a response within 10 days of complaint registration.